Privacy Policy
The protection of privacy is important to URBANIthé (hereinafter “ The Organization ”, “ we ”, “ us ”). For this reason, we have implemented protection measures and sound management practices for your personal information in accordance with applicable laws, in particular Law 25.
This privacy policy (the “ Policy ”), which must be read in conjunction with the terms of use of the website and the Service agreements concluded with the Organization, describes our practices regarding the collection, use, processing, communication and storage of the Personal Information of our customers, visitors and users.
By using our website https://urbanithe.com (the “ Website ”) or transacting with us, you agree that we may collect, use, process, disclose and retain your Personal Information in accordance with the conditions described herein. If you do not agree to comply with and be bound by this Policy, you are not authorized to visit, access or use our Website or share your Personal Information with us.
This Policy does not apply to Personal Information of employees, representatives and consultants of the Organization, or any other person affiliated with the Organization, as well as any information that does not constitute personal information as defined by applicable law.
Purpose of this Policy
This Policy tells you what personal information we collect by technological means, how we process it, and when we need to communicate it to subcontractors or third parties.
The term “personal information” means any information which concerns a natural person and which reveals, directly or indirectly, something about the identity, characteristics or activities of that person. For example, this may include your name, date of birth, personal email address, financial information or personal identification numbers.
Contact us
Any questions, comments, requests, concerns, exercise of rights or filing of a complaint relating to this Privacy Policy should be sent to our Personal Information Protection Officer (RPRP) at the following contact details:
Email : ebeaumier@groupebeaumier.com
Address : 155 rue Badeaux
Trois-Rivières, Quebec
G9A 4T4
Consent to collection of personal information
For the Organization, respect for your privacy and the confidentiality of your data is essential. That is why this privacy policy tells you what information we collect by electronic means and for what purposes, the means used for collection, how we process it, and when we need to communicate it to subcontractors or third parties. third parties, confidentiality and security measures as well as your rights in relation to your Personal Information.
By providing us with Personal Information, you authorize the Organization to collect and process your personal information as necessary to provide you with our services. Please note that you remain in control of your Personal Information at all times and that you can refuse that we collect Personal Information about you. To do this, simply tell us or mention it to us when the Information is collected on paper, verbally or in the presence of a member of our staff. You can also contact our RPRP about the Information collected by electronic means and indicate to us your refusal to collect it. We may then not be able to serve you.
The consent you give us when collecting or processing your personal information may be withdrawn at any time. We will ensure that we respect your choice in accordance with our legal obligations.
As part of our activities, we collect and use Personal Information by specified means of collection such as:
- When browsing our website;
- During visits to our places of business;
- By using Wi-Fi in our places of business;
- During our communications by telephone or live chat;
- During social media and email interactions;
- When interacting on websites such as Facebook, You Tube, etc.
- When consulting or viewing our online advertisements;
- When interacting with our authorized representatives
- When recording audio or video;
Personal information collected
In the course of our activities, we may collect, process and use different types of personal information. We strive to limit the collection of personal information to that which is necessary to provide our services to you or which is permitted by law.
The personal information we collect includes:
Via our Website and any means or electronic site:
- information collected automatically when using the Website and our Services, including:
- geolocation data, such as your IP address, a precise or approximate location determined from your IP address or the GPS of your mobile device (depending on the settings of your device);
During your interactions with us:
- contact details, such as your first and last name, your email address, your telephone number, your address for creating a customer account;
- tax information, including your income, social security number and other information regarding your personal finances;
- information relating to products or services, such as information concerning the services we have provided to you;
- transaction and payment information, such as the payment method used, date and time, payment amount, billing zip code, your address and other related information;
- information you choose to provide or transmit to us, for example, when you fill out a form, respond to surveys or communicate with one of our employees or representatives.
- professional or employment-related information, such as your resume, location of employment, government titles or positions, employers, businesses owned, salary or self-employment income as well as information regarding your criminal history and other information you provide to us when applying for a job;
Use of personal information
Generally, we use your personal information only for the purposes permitted or required by law or for the following purposes:
- offer or improve our products and services or develop new products and services;
- allow you to subscribe to our newsletter, apply for a job, answer your questions, collect opinions and comments or provide you with assistance if necessary;
- operate, maintain, supervise, develop, improve and provide all features of our Website;
- for purposes of verifying your identity, your personal history, as permitted by law, or to comply with our obligations under applicable laws and regulations;
- send messages, updates, security alerts or transmit communications as required by law;
- administer a contest, promotion, survey or other feature of the Website or our services;
- carry out research and analysis relating to our business and our services;
- detect and prevent fraud, errors, spam, abuse, security incidents and other harmful activities;
- establish, exercise or defend a right or legal proceeding.
We always respect the purposes for which we collected your personal information. If we wish to use or disclose your personal information for other purposes, we will ask for your consent, except as permitted by law.
Communication of personal information
As part of our activities, we make your personal information accessible to our employees, consultants or agents whose functions require it.
Although we try to avoid sharing your personal information with third parties, we may use service providers to perform various services on our behalf, such as IT management and security, marketing, and analytics. , hosting and data storage. In these circumstances, we only provide the personal information necessary to carry out their mandate and we undertake to ensure that the principles set out in this Policy are respected.
In addition, these service providers offer us sufficient guarantees regarding the implementation of adequate protection measures for your personal information processed or communicated before your personal information is communicated to them. When our service providers no longer need your personal information, we ask them to destroy this data appropriately.
The personal information we collect and store remains protected and is securely hosted on servers.
We may also share, transfer or communicate, in strict accordance with this Policy, your personal information with third parties when required by law or as part of a commercial transaction aimed at sale, transfer or assignment, in any or in part, from URBANIthé or our assets. In this case and should the commercial transaction materialize, we will inform you before your personal information is governed by another confidentiality policy.
We do not sell, trade, or otherwise disclose your personal information to third parties, subject to exceptions provided by law.
Retention of personal information
Subject to applicable laws, we retain your personal information only for as long as necessary to fulfill the purposes for which such information was collected, unless you consent to your personal information being used or processed for another purpose. After this period, your personal information will be securely destroyed or anonymized.
To obtain more information about the periods for which your personal information is retained, please contact us as indicated in the “Contact Us” section.
Rights regarding personal information
You have the following rights:
- The right to be informed of the personal information we hold about you and to request a paper copy of documents containing your personal information, subject to exceptions under applicable law;
- The right to have the personal information we hold about you corrected, modified and updated if it is incomplete, ambiguous, out of date or inaccurate;
- The right to withdraw or modify your consent for URBANIthé to collect, use, communicate or store your personal information at any time, subject to applicable legal and contractual restrictions.
- The right to ask us to stop disseminating your personal information and to deindex any link attached to your name which gives access to this information if this dissemination contravenes the law or a court order;
- The right to file a complaint with the Organization regarding the protection of your information;
- The right to file a complaint with the Commission for Access to Information, subject to the conditions provided for by applicable law.
To exercise any of these rights, please contact us as indicated in the “Contact Us” section.
Protection of personal information
URBANIthé has implemented physical, technological and organizational security measures aimed at adequately protecting the confidentiality and security of your personal information against loss, theft or any unauthorized access, disclosure, reproduction, communication, use or modification. These measures include controlling access to our offices and our equipment, setting up a secure connection on our Website between your device and our server, raising awareness among URBANIthé employees of this Policy, obtaining their commitment to comply with it and to respect the confidential nature of your personal information as well as the adoption of governance aimed in particular at the secure retention and destruction of your personal information.
Additionally, we limit access to your personal information to those staff members who need it to perform their duties. These people only have access to the information necessary to carry out their tasks.
Despite adopting such measures, we cannot guarantee the absolute security of your personal information. If you have reason to believe that your Personal Information is no longer protected, please contact us immediately as indicated in the “Contact Us” section.
Limitation of liability
URBANIthé undertakes to take all reasonable means to ensure a level of confidentiality and security of personal information in accordance with appropriate technological standards taking into account its sector of activity.
Despite the above, you declare that you understand and recognize that no computer system offers absolute security and that some risk is always present when transmitting Personal Information on the public network that is the Internet.
You therefore accept that URBANIthé cannot be held responsible for any violation of confidentiality, hacking, viruses, loss, theft, misuse or alteration of Personal Information transmitted or hosted on its systems or those of a third party. You also declare that you waive any claim in this regard, except in the event of gross negligence or willful misconduct on the part of URBANIthé. Consequently, you agree to release URBANIthé and its officers, directors, related persons and business partners from any liability for any damage of any nature whatsoever, whether direct or indirect, incidental, special or consequential in connection with the use of your Personal Information.
In the event of a violation of the confidentiality or security of your Personal Information which presents a high risk to your rights and freedom, this violation will be notified to you as soon as possible, and URBANIthé will take the necessary measures to preserve the confidentiality and the security of your Personal Information.
Cookies
We use cookies and similar technologies (collectively, “ Cookies ”) to help us operate, protect and optimize the Website and the services we offer. You can configure your browser so as to be informed of the installation of Cookies during your visit to the Website, so that you can decide, in each case, to accept or refuse the use of some or all of them. Cookies.
Among the Cookies that we collect via our Website, there are in particular the following:
- Analytics cookies: These cookies help us analyze and understand how you use our Website, in order to improve its usability, functionality and content.
- Advertising Cookies: These cookies are used to display relevant advertisements based on your interests and browsing history.
Updating this Policy
We reserve the right to modify this Policy at any time in accordance with applicable law. If we modify it, we will post the revised version of the Privacy Policy, update its last update date, and provide notice of the update on the home page of our Website. The notice will indicate the date of its publication, the general purpose of the modifications made and the date on which the modifications come into force.
We encourage you to consult this Policy each time you access our Website in order to stay informed of the protection measures and healthy practices for your personal information.
If you do not agree to the new terms of the Privacy Policy, we invite you to no longer use our Website and our services. If you choose to continue to use our Website or our services after the new version of our Policy comes into effect, your use of our Website and our services will then be governed by this new version of the Policy.
This policy was last updated on January 1, 2024